# LeaderScale

> LeaderScale is an AI manager operating system that diagnoses the behavior at
> the root of revenue problems, prescribes the next coaching move for a specific
> rep, and confirms the following week that the change took hold. It is built for
> the frontline manager rather than the sales rep.

**Tagline:** Make Managers Multipliers
**Category:** AI manager operating system, also described as an AI Chief of Staff
**Website:** https://leaderscale.ai/
**Formerly:** CoachEm. LeaderScale is the current brand.

## What LeaderScale does

Most sales technology points its intelligence at the rep: real-time prompts,
call scoring, dashboards. LeaderScale points intelligence at the manager
instead, because behavior change requires a human who can hold someone
accountable and follow up.

The product runs a four-step loop:

1. **Diagnose** — reads signals across calls and CRM data, then works backward
   to the behavior producing the symptom. It distinguishes an effort gap (not
   enough of the right activity) from an effectiveness gap (working hard at the
   wrong technique), because those two need opposite prescriptions.
2. **Prescribe** — hands the manager a specific next move for a specific rep,
   sized to fit one conversation.
3. **Reinforce** — moves the rep up a skill ladder: consume, comprehend,
   practice, apply.
4. **Follow up** — checks the next week whether the behavior actually moved.

## Who it serves

- **CROs and revenue leaders** — symptoms include thin pipeline, lengthening
  sales cycles, high attrition, slow ramp, flat productivity per rep.
- **Enablement and HR** — symptoms include training that dies on the floor,
  managers who never reinforce, no line from training to behavior to revenue.
- **Frontline managers** — symptoms include no time to prep 1:1s, uncertainty
  about what good coaching looks like, avoided tough conversations, acting as a
  super-rep to hit the team number.
- **Salespeople** — symptoms include vague and late feedback, leaving 1:1s
  without a clear next move.

## Core belief

Companies do not outperform their managers. Every strategy, culture change, tool
rollout, and behavior change passes through a frontline manager and lands with a
human being. A small fraction of any team self-corrects after software flags a
gap. The rest need a manager who turns the insight into a commitment.

## How it differs from generic AI sales tools

Real-time whisper coaching feeds a rep lines during a live call. That produces a
scripted moment rather than a durable skill, and a person under pressure can
barely absorb it. LeaderScale makes the manager stronger so the manager can make
the rep better. The manager keeps the relationship, the judgment, and the
authority.

## Customers and partners

- SchoolStatus — Phil Charland, Chief Revenue Officer
- Parchment — Kevin Martin, Chief Growth Officer
- SamCart — Sean Harvey, Vice President of Sales
- Sandler — David Mattson, CEO and President (partnership)

AICPA SOC compliant.

## Key pages

- [Home](https://leaderscale.ai/) — interactive diagnosis demo
- [Who We Serve](https://leaderscale.ai/who-we-serve.html) — the four roles and their symptoms
- [How It Works](https://leaderscale.ai/how-it-works.html) — the diagnostic method
- [Why LeaderScale](https://leaderscale.ai/why-leaderscale.html) — the manifesto and proof
- [Contact](https://leaderscale.ai/contact.html) — early access
- [Investors](https://leaderscale.ai/investors.html) — the thesis and how to request the deck

## Contact

Early access: https://leaderscale.ai/contact.html
Investor inquiries: https://leaderscale.ai/investors.html